Privacy policy

Note on the Governing Language

EN: This policy is originally drafted in Italian. We have taken the utmost care in translating this document into other languages to make it as clear and accessible as possible. However, in the event of any discrepancy, ambiguity, or conflict, the Italian version shall prevail and will be considered the sole legally binding version. The original Italian version can be consulted on this page: Italian Version.
For any questions or requests for clarification, please feel free to contact us.

Last updated: August 31, 2025

TakeMeHomeIT ("we", "us", "our") operates this store and the website (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal data when you use our Services. Our Services are powered by Shopify, which acts as our data processor to provide us with the technology platform.

By using and accessing the Services, you confirm that you have read and understood this Privacy Policy.

Personal Data We Collect or Process

We collect the following categories of personal data:

  • Contact Information: name, address, billing address, shipping address, phone number, and email address.
  • Financial Data: transaction details, payment method, payment confirmation. We do not directly store full credit card numbers, which are handled by our payment service providers.
  • Account Data: username, password, preferences, and settings.
  • Transaction Data: items you view, add to cart, purchase, return, or exchange.
  • Communications with Us: information included in your communications with us (e.g., support requests).
  • Device and Usage Information: IP address, browser type, network information, and your interaction with the Services, also collected via cookies and similar technologies. For more details on these technologies, please consult our Cookie Policy, available on our site.

Sources of Personal Data

We collect personal data:

  • Directly from you: when you create an account, make a purchase, or communicate with us.
  • Automatically: through the use of cookies and other technologies when you browse our site. Our Cookie Policy, available on the site, provides complete information on which cookies we use and how you can manage your preferences.
  • From our service providers: such as Shopify, payment gateways, and marketing partners.

How We Use Your Personal Data

We use your personal data for the following purposes:

  • To Provide, Personalize, and Improve the Services: To process your payments and fulfill your orders, manage your account, arrange for shipping, facilitate returns, and create a personalized shopping experience.
  • Marketing and Advertising: To send you promotional communications (if you have given your consent or, if you are our customer, to offer you similar products or services, as further specified below) and to show you relevant ads.
  • Security and Fraud Prevention: To authenticate your account, protect payments, and act against fraudulent or illegal activities.
  • Communications with You: To provide you with customer support and respond to your inquiries.
  • Legal Purposes: To comply with our legal and tax obligations and to enforce our rights.

How We Disclose Personal Data

We may disclose your personal data to third parties for legitimate purposes, including:

  • With service providers who act on our behalf. These include, by way of example, Shopify (our e-commerce platform), payment gateways for processing transactions (e.g., Stripe, PayPal), shipping carriers for product delivery (e.g., Poste Italiane, DPD), service providers for sending newsletters and for marketing activities, and competent authorities when required by law.
  • With business and marketing partners to provide you with services and ads, in compliance with your choices and consents.
  • When you ask or authorize us to do so.
  • In connection with a business transaction such as a merger or in accordance with legal obligations.

Relationship with Shopify

Our Services are powered by Shopify. The data you submit to the Services will be shared with Shopify, which they use to provide and improve the platform for us. For some activities, Shopify acts as an independent data controller. For more information, you can consult Shopify's Consumer Privacy Policy.

Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy and security of such sites.

Children's Data

The Services are not intended for minors, and we do not knowingly collect personal data from persons below the age of majority provided for in their jurisdiction.

Security and Retention of Data

We take security measures to protect your data, but no measure is perfect. We cannot guarantee "absolute security." The retention period for personal data depends on several factors, as further specified in the "Additional Information on Data Protection (pursuant to GDPR)" section at the bottom of this document.

Your Rights and Choices

Depending on where you reside, you may have one or more rights related to your personal data, including:

  • Right to Access/Know.
  • Right to Deletion.
  • Right to Correction.
  • Right to Portability.
  • Right to Opt-Out of Sale or Sharing for Targeted Advertising.
  • Right to Object and Restrict Processing.
  • Right to Withdraw Consent (for processing based on consent, such as marketing).

You can exercise your rights by contacting us at the contact details provided below. We may need to verify your identity before processing your request.

Complaints

In case of complaints, you can contact us directly. You also have the right to lodge a complaint with the competent data protection authority (for Italy, it is the Garante per la Protezione dei Dati Personali).

International Transfers

We may transfer, store, and process your personal data outside the country where you reside. In the event of data transfer outside the European Economic Area (EEA), we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses, to ensure an adequate level of protection.

Changes to This Privacy Policy

We will update this Policy from time to time. We will post the updated version on the website, changing the "Last updated" date.

Contact Us

For the purposes of applicable data protection laws (GDPR), the Data Controller of your personal data is TakeMeHomeIT (Campaci Michael), with registered office at Via Arturo Toscanini 44, 45018 Porto Tolle (RO), Italy. If you have any questions or wish to exercise your rights, you can send an email to admin@takemehomeit.com.

Additional Information on Data Protection (pursuant to GDPR)

Legal Basis for Processing
We process your personal data on the basis of the following lawful conditions, in accordance with Regulation (EU) 2016/679 (GDPR):

  • Performance of a contract: We use your data (contact, billing and shipping data, transaction data) to fulfill our contractual obligations when you make a purchase, such as processing payment, shipping the order, managing returns, and providing customer support.
  • Consent: For marketing purposes, such as sending promotional newsletters via email or displaying targeted advertising, we process your data only with your specific and freely given consent. You can withdraw your consent at any time through the options provided (e.g., unsubscribe link).
  • Marketing to Existing Customers (Soft Opt-in): In accordance with Art. 130, paragraph 4 of the Privacy Code (Legislative Decree 196/2003), we may use the email address you provided in the context of a purchase to send you commercial communications relating to products or services similar to those already purchased. This activity is based on our legitimate interest. You will always have the option to object to this processing in a simple and free manner, both at the time of data collection and in each subsequent communication, via the appropriate unsubscribe link.
  • Legal obligation: We are required to process some data (e.g., billing data) to comply with legal and tax obligations, such as the retention of accounting records.
  • Legitimate interest: We process some data for our legitimate interest in preventing fraud, improving our services, and protecting the security of our site, provided that your fundamental rights and freedoms do not override such interests.

Data Retention Period
We retain personal data for the time strictly necessary to achieve the purposes for which it was collected. Specifically:

  • Data relating to orders and invoices will be retained for 10 years from the date of the transaction, as required by Italian tax and civil law.
  • Data collected for marketing purposes based on consent will be retained until you withdraw your consent.
  • Data relating to your account (e.g., username, preferences) will be retained as long as the account remains active. In the event of your request to delete the account, data relating to transactions already carried out will still be retained for the legal terms (10 years).